"It's frustrating. I work hard seeing patients, but I can't shake this feeling that money's slipping through our fingers at the front desk. 

I wonder if fees are being collected properly or if discounts are given without my knowledge.

It's not about distrust, but mistakes happen, and it's my clinic's financial health at stake.

Last week, I noticed a discrepancy in our daily collections. It wasn't huge, but it got me thinking – how often does this happen unnoticed? Are we accidentally undercharging? Or worse, are some payments not recorded at all?

It's not just about money; it's the principle. I set my fees carefully, considering my expertise and fairness to patients. When these aren't collected correctly, it undermines everything.

I became a doctor to heal, not to worry about cash flow. But here I am, losing sleep over whether we're capturing every rupee we should be. 

What really gets to me is the guilt. Should I monitor my staff more closely? But will they feel I don't trust them? 

After a long day of patients, the last thing I want is to audit transactions.

It's a constant battle between being a good doctor and a good business owner. Some days, I'm not sure I'm succeeding at either."